Home / News / Trinity Health Go-Live Success in Philadelphia, Pennsylvania!

Trinity Health Go-Live Success in Philadelphia, Pennsylvania!

Delegate North America are very happy to announce the ninth & tenth successful go-live with Trinity Health. These two facilities are part of the Trinity Health of Mid-Atlantic region. They went live with the Delegate Patients Service web application on Tuesday June 9th 2020 (Mercy Catholic Medical Health Center – Fitzgerald Campus) & Tuesday June 23rd 2020 (Mercy Nazareth Hospital).

Both Mercy hospitals have a bedside program for patient meal service that will deliver between 90 – 120 trays at each meal period (at each hospital). The patient services staff transitioned from a paper menu process to the new computerized system. The foodservice staff are equipped  with a wireless  tablet device for entering patient meal orders at the bedside.. This new process enhanced overall therapeutic diet compliance because of the live access to nutrient levels for the menu items and any specific requirements that patient may have had like allergies, dislikes or intolerances.

The Delegate software gives the staff immediate access to critical data so that they did not give patients food items they would not be allowed and helps the staff guide the patient to the better food choices to meet their nutritional requirements.

About Trinity Health

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states.

Based in Livonia MI, Trinity Health are in the process of rolling out the Delegate Patients Service Enterprise software, hosted in the Delegate Cloud, across 47 of its 93 facilities. All of the facilities are grouped in regions.

The goal of the roll out to the Delegate Patients Service Cloud platform is to be able to Standardize and have a better control on the estate, with regards to cost controlling and savings while eliminating any technical footprint at each location.