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Management Forum Starnberg – Platinum Partner No Comments

Constructing and operating commercial kitchens & modern corporate catering

An annual forum about market trends and efficiency – with many practical examples and company visits

In 2018 we will be joining the event for the first time as Platinum Partner. The event is scheduled for two days and offers numerous interesting presentations as well as an opportunity to exchange experiences and information within the industry.

The forum addresses head chefs, operations managers, F&B managers, catering operators, purchasing directors, economic managers, technical planners as well as stakeholders from company catering, hospitals, residential homes, industry catering, catering operators, event caterers, technical colleges, associations, student unions, school kitchens, food service establishments for public bodies, food services for travellers and contract catering.

On the second day (April 27th) at 10:20 a.m it will be our turn to give a presentation  on „Digitalized Communication between Apleona and its Guests” together with our customer Apleona.

Publishing our menu plans including allergens, additives, nutrients and CO2 footprint via app and on the internet; time-scheduled display of our menus on restaurant screens, electronic data transmission for allergens, additives and nutrients from our suppliers; automated calculation of allergens, additives and nutrients in our recipes and menus, calculation of the CO2 footprint for our recipes and menus on a daily basis.

Click here to find the full program including the agenda and further details.

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Conference – Dietitians Unite 2018 No Comments

Dietitian Connection

Delegate Australia spent the day at ‘Dietitians Unite 2018’ conference in sunny Brisbane. The team enjoyed mingling with Dietitians and getting the Delegate brand out there. The event is run by an organisation called Dietitian Connection, made up of passionate Dietetic leaders who strive to share knowledge and experiences to inspire and encourage learning amongst the Dietetic community. The organisation has over 3,400 members from around the world, networking and accessing information about market trends, and being supported by being kept up to date with latest and greatest, actively making use of social media to get their information across.

The Delegate team found it uplifting to be connecting with a group of young and enthusiastic Nutrition professionals.

For more information about the event as well as the agenda, please click here.


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Delegate Customer Day 2018 No Comments

Customer Day 2018

We are hosting our popular Customer Day event this year again on May 24th, 2018. We have come up with something special this year… We’ll take things to a higher level – the 31st floor of the Munich Highlight Tower, to be exact. Kindly make sure to register in advance until April 25th, 2018 at the latest as the number of participants will be limited to 45 persons. If you are interested in participating, just contact Mr. Christian Schmidt directly.
Highlight Tower_01Highlight Tower_02
Our Program:

– Organization, strategy and future developments (structural changes, retrospective, roadmap)
– Presentation: Editel GmbH (an EDI provider introduction)
– Presentation: qnips GmbH (a Digital Signage provider introduction)
– Presentation: New functionalities (e.g.: Central Production, Electronic Invoice Import)

Additionally, there will be two open meeting rounds providing a possibility for mutual exchange and posing questions to

Important: We would greatly appreciate your input in the following question: What do you expect from a material management system designed for the future?

We want to invoke some brainstorming and to hear your creative ideas for the future. The sky’s the limit! Be it automation, forecasts, voice command, artificial intelligence, etc., we appreciate your creativity and vision.

Please click here to view our detailed agenda.

Event Location Info:

München Highlight Towers
Mies-van-der-Rohe-Straße 6
80807 München, Germany

Venue: 31. Obergeschoss – Training Room I+II
Time: 10:00 a.m.

Please feel free to contact Mr. Christian Schmidt at any time if you have questions or suggestions for us.

We are looking forward to meeting you!

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NEW – Official Release of Authorization No Comments


If working processes become more and more complex in a company or institution, then the probability rises that in one form or the other Authorization Processes are necessary in order to structure and organize what permissions and rights employees have. Authorization Processes enable a company to monitor actions and control User limitations. These mechanisms can take effect for example if Purchase Orders and Receipts or Transfers are booked.

These processes can also be represented in Delegate myMMS & Patients Service. The application hereby provides a technical solution to the simple question what an employee is allowed to do and what he is not allowed to do? Who does have the right to authorize or book documents? Whose permission is required for Purchase Orders/Receipts to be booked? What can an employee decide for himself or his Role and for what processes the permission from a superior is needed?

With version 12.20 the whole Authorization is now officially released. For more detailed information, please see User Manual “Delegate myMMS & Patients Service – How to use Authorization”.


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Meet Delegate at the “Good to Best Conference” hosted by DM&A No Comments

Good to Best
Delegate Healthcare Solutions (North America) is a Gold Sponsor of the DM&AGood to Best12th Annual Healthcare Food Service Educational Conference, which this year is going to be at the Paradise Point Resort & Spa in San Diego California on 16th – 18th March 2018.

The mission of Good to Best is to provide healthcare food service and environmental services executives, operators and their teams with the vital information, skills and tools needed to be successful in 2018 and beyond in all areas. This educational conference provides leadership training, professional development and the latest industry updates in equipment and technology.

Good to Best prides itself on the quality of the presenters and this year is no exception:

Keynote Speakers
Adam Johnson our Director of Business Development will be presenting a breakout session to introduce Delegate’s new Mobile Meal Ordering module:

Mobile Meal Ordering 1 Mobile Meal Ordering

Along with the latest features of “Stella”, the healthcare food service software that provides you with a solution for managing your recipes, menus & production.  The database includes 1000’s of recipes, up to a 21-day patient menu plan and up to a 5-week retail menu plan.  Menu plans are customizable to your facility.  Recipes and menus include Nutrition Facts.  You are able to manage patient information i.e., diet orders, food allergies, likes and dislikes without this information leaving your secure network.  With a cloud-hosted solution, you do not need to have staff resources to maintain the recipes and menus.
Delegate  Stella DM&A
For more details on the agenda and registration information, please visit the Good to Best website.

Look forward to seeing you there!

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Making the Most of Social Media Channels No Comments

Why Social Media?

Like many other companies, we too ventured a step further into the digital age and created our Xing and LinkedIn company profiles in 2017. Before doing so, we asked ourselves: Why use Social Media channels, and for what specific purpose?
We reflected a lot on the issue and wanted to make a clear decision when taking this step. It was very important for us that we do not simply create a profile and upload content now and then. We rather wanted to plan ahead and create a distinct added value for our existing and future customers and potential employees. After a period of intensive planning, we started our Xing and LinkedIn profiles last year and will continuously evolve them in 2018.

Delegate-LinkedIn Icon 128x128 Delegate-Xing Icon 128x128 Delegate-Facebook Icon 128x128 Delegate-Instagram Icon 128x128
To put if briefly: Our Xing and LinkedIn Accounts will be strongly aligned with the news section on our website, providing interested parties with the most up-to-date information. These news will also cover product enhancements and interesting features in new software versions. We noticed that communicating such information to our customers becomes increasingly difficult, given the sheer volume of the Release Notes and Documentations. Therefore, we want to present important new functions on our Social Media channels as well.

Instagramm-delegategroup  Facebook-delegategroup  LinkedIn-delegategroup
In future, we will strongly promote communication with end users as well as potential employees via our Facebook und Instagram accounts. We will provide current news there, but rather in a summarized version whereas the other platforms will feature in-depth reports. We will also report about features, configurations and other interesting issues. With this approach, we want to respond to our customers’ and end users’ needs, enabling them to conveniently view smaller portions of important information instead of having to read Release Notes containing 100+ pages.

Our Social Media channels will also reflect our Newsletter which we previously issued twice per year. We will process the individual topics into concise, well-structured reports and continue to provide you with all relevant information about our product enhancements and events in the future.

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Digitalization at your fingertips No Comments

Digitalization at your fingertips

Style matters, also when it comes to food. Therefore, attractively designed menu plans are important in large-scale catering. Moreover, the European Food Information Regulation sets new labelling rules for allergens, additives etc., creating an increasing demand for practical labelling methods.

This is where Delegate as provider of modern material management solutions comes into play together with qnips. This innovative company supplies solutions in the field of apps and digital signage and provides just that: attractive menu plans which include comprehensive information on allergens, additives, nutritional values etc. in apps, via (touch) displays, via web or as PDF – fully customizable and highly efficient.

Based on an xml interface, the customer can export all the required information from Delegate in a simple and convenient way and transfer them into a comprehensive system provided by qnips. This comprehensive data retention enables individual information such as pricing levels as well as all allergen, additive etc. specifications required by law. Nutritional values can be displayed in great detail and it is also possible to display versatile and customized icons, images and more.



Learn about the menu plan export of your Delegate solution now and benefit from the advantages of a fine-tuned partnership!


About qnips
qnips GmbH offers customized, industry specific software solutions for efficient customer retention, accurate quality management and integrated mobile payment. These solutions are based on advanced interfaces and versatile tools from qnips’ own module toolkit, with which, among other things, already existing menu plan data from material management solutions can be processed for further usage.

Customers can use systems based on the qnips module toolkit via apps for iPhone, Android & Windows Phone or via any form of display solution with our without touch function.

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Changed License Model – Version 12.20 No Comments

Changed Licensing Model

As already reported in our news section around September 2017, we have changed the licensing model with the new version 12.20

With Version 12.20 the Licensing Model has been rearranged. Instead of the previous used “etc.dll” License-File the new “etc_new.dll” License-File will be needed. The existing Licenses have been rearranged into more meaningful groups. However, the User Right Settings will be backed up so that in case of a forgotten License, the current settings won’t be lost.

Please note that we will no longer provide an empty Test-License during the installation to grant access to MMS Base functions, so the new License-File has to be available at the time of the installation. Please communicate a planned update to version 12.20 as soon as possible to your Delegate Projects & Services team so that the new License-File can be checked twice before it will be delivered.

Main Module1-ENMain Module2-EN

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Internorga – German catering congress No Comments

German catering congress

Monday, 12. March 2018 | 9.00 a.m. – 02.00 p.m.
Place: Hamburg Messe andd Congress GmbH

It is now the 43rd German catering congress in cooperation with INTRNORGA, Hamburg Messe and Congress GmbH as well as gv-praxis. Delegate as an international software service provider for ERP products will attend the congress and we are looking forward to meet you. We would be happy to meet you either during the congress or right after at the exhibition event.

If you are interested to meet us, please do not hesitate to contact Christian Schmidt.
Check out the catering congress program.

Delegate_Internorga_Banner_ENInternorga – Europe’s leading trade show for food service and hospitality

INTERNORGA is an event on everyone’s calender and once again in 2017 welcomed around 1,300 exhibitors and 96,000 visitors – from all over Germany as well as from the rest of the world.


The leading trade fair for the entire out-of-home market offers everything needed by a successful company over five days. A celebrated source of visionary concepts, INTERNORGA will once again be the meeting point for professionals and decision-makers from around the world in 2018. The place to find out information. The place to meet people.

Date: 09 – 13th March of 2018
Opening hours: Daily, 10:00 a.m. – 6:00 p.m

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Delegate Benelux – Strategy Meeting 2018 No Comments

Strategy Meeting

The whole last week had been dedicated to our franchise partner “Delegate Benelux” with further planning for 2018. We reviewed and analysed the past year and made new plans for this year.
We are living this partnership under the brand name “Delegate Benelux” since a couple of years already and the business has grown over the years. Our partner did not only take over some existing customers from the Benelux region, he also managed to get new customers on-boarded. The current team has been successfully expanded to make sure to deliver the best services possible.

The main topic was to review the year of 2017 and the strategic planning for the future as well as optimizations on both sides for an even more efficient collaboration. We also discussed new customer projects and the existing Delegate road-map for further feature development as well as specific requirements for customers in Benelux as well as general requirements for the Benelux region.

From left to right: Mirjam van der Koogh (Delegate Benelux), Christian Schmidt (Delegate Group), Kerstin Dix (Delegate Group), Michaela Grossbichler (Delegate Group), Martin Knopp (Delegate Group), Jan van Hoof (Delegate Benelux) & Markus Gruber (Delegate Group)

We are looking forward to a new successful and challenging year of 2018!

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