DELEGATE GROUP NEWS

- 15 -
Jul
2019

Integration of weather information to menu plan and notification center No Comments

Weather Forecast

A new weather information enhancement is now launched in Version 14.00.
Forecasting future conditions based on actual weather information offers additional attention in strategic planning in Meal- and Menu Planning, Production- and Waste Management.

The weather information will support you in:

– accurate planning of business and people due a 5-day- forecast
– a better weekly Meal Planning due knowing weather conditions in advance
– efficient sales forecast and production planning
– avoids overproduction due to a better waste management

Opening the Notification Center by clicking on the bell icon in the Main Menu you will find the weather information on the bottom of the
Notification Center. The weather information shows the current
weather and a 5-day-forecast. To get the description of the weather in the forecast simply hover over the icon. The bold temperature row shows the temperature at noon (12 pm) and the second row shows the temperatures in the morning (6 am).

In Menu Plan you will find the weather information in the daily header of the week. Hovering over the icon will show the description and will also show the current temperature.

Opening the “Disposition” window by clicking of the header of the day the weather information is shown on the right top corner of the “Disposition” window.


- 08 -
Jul
2019

Meet Stella at the annual “Good to Best” Roadshow No Comments

Good to Best 2019

For the past decade, DM&A have hosted the annual “Good to Best Conference”. However, this year they are coming to you and taking “Good to Best” on the Road! Delegate North America are excited to be attending the New Jersey Roadshow, being held in Hasbrouck Heights, to showcase the Stella Solution.

Save the Date – Tuesday July 23rd 2019

Good to Best 2019

The mission of Good to Best is to provide healthcare food service and environmental services executives, operators and their teams with vital information, skills and tools needed to be successful in all areas. This educational conference provides leadership training, professional development, and the latest industry updates.

Look forward to seeing you all there.


- 01 -
Jul
2019

Implementation of Nutri-Score in item, recipe and menuplan No Comments

Nutri-Score

NUTRI-SCORE is a colored 5 step code for Recipes and Items to evaluate the included Nutrients per 100g and gives your customer an accurate health score of your products. The advantage of this feature is an easy comprehensibility and a simple way to compare your Products and Recipes. This supporting tool is a foresighted possibility to provide customers a balanced diet through an optional use and transparent identification.

The NUTRI-SCORE will show advantages in:

– comparing Recipes to provide a balanced Menu Plan
– uncomplicated recognizable symbols for customers
– no operative expense calculating Recipes
– exporting to Menu Plan Print XML

Nutri-Score is used on Item Level:

Recipe Level:

Menu Plan Level:

The Usage of the Nutri-Score Module requires a license from Santé publique France. More information can be found here.


- 24 -
Jun
2019

Food waste in hospitals and care homes are critical No Comments

Food waste

It is an alarming situation because food waste in hospitals and care homes are on an all time high. Around 40 percent of food purchased ends up in the waste bin. This is not only an unnecessary waste, it is also unnecessary use of the food budget. Research carried out in Dutch hospitals shows that hospitals could save between € 50,000 to € 150,000 per hospital (depending on the type and size of care facility).

According to a report on food waste from the Natural Resources Defense Council (NRDC), getting food to our tables eats up 10 percent of the total U.S. energy budget, uses 50 percent of U.S. land, and swallows 80 percent of freshwater consumed in the United States. Yet, 40 percent of our food goes uneaten—more than 20 pounds of food per person every month. In a hospital setting, specific rules and regulations make it even more challenging to not waste food. According to Modern Healthcare, hospitals generate roughly three pounds of total waste per bed per day. Expired foods, overproduction, and returned patient food all contribute to food waste.

How to reduce food waste?

Tip #1: Track food waste and identify areas of overproduction. Raising awareness of what was being thrown away, making the actual costs more visible, making adjustments in purchasing, production, menus and training staff, all contributes to the reduction in waste.

Tip #2: Another key strategy for reducing waste could be a Room Service model, which can reduce food waste by about 30%. Patients order off a large, colorful menu, offering a wide variety of meals, including breakfast available all day. When a patient is hungry, they can order what they want to eat between seven in the morning and eight at night. And the food is delivered within 45 minutes. This highly reduces tray waste because the patients are most likely still in the mood for the food they ordered. It is a win-win. Patients are happy and generate less wasted food, and since most of the food is made from scratch, waste in the kitchen is reduced as well.


- 17 -
Jun
2019

Review – Management Forum Starnberg in Munich No Comments

Construction & operation of canteen kitchens & company gastronomy

On the 22nd and 23rd of May 2019, the 5th Annual Forum on Trends and Efficiency for the D-A-CH region took place in Munich.

Also this year we participated as platinum partner and had the opportunity to listen to many exciting lectures. The event enables us to exchange ideas with other participants and interested parties. The complete program lasted 2 days and offered exciting practical examples.

On Wednesday, 22 May at 12:50 p.m., our customer Sodexo (Sodexo Services GmbH) presented the latest developments in production planning (intelligent production planning for canteen kitchens in canteen catering). Mr. Thomas Huber (CIO, Sodexo Services GmbH) reported on the optimization, efficiency increase and processoriented work using the Delegate Software Solution.

thomas-huber

As CIO at Sodexo Services GmbH, Thomas Huber is responsible for Austria, Germany and Switzerland. He has also been the founder of Virtual Factory for 18 years, working as an IT consultant in various business areas. From the development of the first e-learning application, especially for the further training of doctors, to the project management of the introduction and optimization of inventory management systems and warehouse solutions, he is constantly accompanied by the topic of “digitization”, where he has successfully applied his expertise in numerous projects, especially in the gastronomy and FM sector.

Highlights of the event

Of particular interest were the visits to the newly built Mensa on the Garching research campus of the Munich Student Union, the new BayernLB staff restaurant and the food distribution centre (SVZ) of Munich University Hospital.

The event is for kitchen managers, operations managers, F&B managers, caterers, purchasing and business managers, specialist planners, dealers from the areas of company restaurants, hospitals, old people’s homes, large-scale catering, catering service providers, event caterers, specialist schools, associations, student unions, school kitchens, government and public kitchens, transport catering, long-distance kitchens.


- 11 -
Jun
2019

The Star Rating tool is now launched in Version 14.00 No Comments

Rate your recipes

The Star Rating tool is now launched in Version 14.00.
The Star Rating is a measurement for Recipes of efficiency, production friendliness, sale-ability and mainly taste rated by manufacturing chefs.

It still has the key features of star rating components:

– Average rating of all assigned Cost Centers
– Stars change color when hovering over
– Rating from 1 to 5 stars
– Accessible in Recipes and Production Module


- 03 -
Jun
2019

Analyze development of purchase prices in version 14.00 No Comments

Reporting

The new module „Price Development“ offers the possibility to analyze and retrace the development of Purchase Prices within a defined time range. Prices can be analyzed on four levels: It is possible to analyze the Price of a single Price Quote, the Price of a Purchase Item, the Price of a Base Item or the Total Price of an entire Order List.

The Prices in the selected time range are weighted based on to the Purchase History and displayed in tabular form and as a line diagram.


- 27 -
May
2019

Review – Delegate Customer Day in Munich (May 2019) No Comments

Customer Day 2019

On the 8th of May 2019 our annual customer day took place in Munich. For the first time, the event was extended with an interactive networking event. The evening before we met with our customers to network in the Ruby Lilly Bar. The main goal of the event was to support the exchange between our customers in a relaxing atmosphere. This opportunity was very well accepted and also very positively mentioned by our customers. We were able to have many exciting conversations but also observe many active conversations between our customers. So everyone had the opportunity to get to know each other and us better.

The main event took place on the 8th of May at the Viktualienmarkt at Hacker Pschorr in the Theresiensaal. This year we could register the biggest increase since the beginning of the event and we were completely booked out with 60 people. In terms of content, Mr. Knopp presented the positive development at Delegate since the last customer day. Furthermore a concrete road map for the next versions was presented inclusive the vision of Delegate.

An important item on the agenda was also the insight into the development process at Delegate and what exactly takes place behind the scenes in our applications. The highlight was the presentation of Mr. Schmidt who presented in 1.5 hours the most important highlights of the last three versions.

The event was rounded off by two short partner presentations and two experience reports from our customers. Mr. Unterlader (Director of Group Purchasing IMS&POS Systems at FMTG Services GmbH) talked about the electronic invoice import and Mrs. Brückner (Siemens) reported about the complete outsourcing of the operation of TCPOS and Delegate to our hosting center.


- 20 -
May
2019

Select Medical Go-Live Success in Erie and Augusta No Comments

Select Medical Go-Live

Delegate North America are very happy to announce the fifteenth and sixteenth successful go-lives with Select Medical. Site number 15 was the Select Specialty Hospital Erie (252 W 11th St, Erie, PA 16501), Food Service Director is Jordan Bennink.

Site number 16 was the Select Specialty Hospital Augusta (1537 Walton Way, Augusta, GA 30904), Food Service Manager is Mechele Barton-Sapp, both went live in Quarter 2 of 2019. Also pictured is the Select Medical Food and Nutrition Team, Carol Gorbach-Melchioris and Sonja Watts.

Erie Go Live Team
Augusta Go Live Team
Select Medical Go-Live

Delegate North America are very happy to announce the fifteenth and sixteenth successful go-lives with Select Medical. Site number 15 was the Select Specialty Hospital Erie (252 W 11th St, Erie, PA 16501), Food Service Director is Jordan Bennink.

Site number 16 was the Select Specialty Hospital Augusta (1537 Walton Way, Augusta, GA 30904), Food Service Manager is Mechele Barton-Sapp, both went live in Quarter 2 of 2019. Also pictured is the Select Medical Food and Nutrition Team, Carol Gorbach-Melchioris and Sonja Watts.

Erie Go Live Team

Augusta Go Live Team

Delegate now supports meal service to 19 hospitals within the Select Medical Network. 30 more sites to go and counting…..

About Select Medical

As one of the nation’s largest providers of specialized hospital, rehabilitative and outpatient care, Select Medical offers their patients a supportive and nurturing environment — no matter where they are on their healthcare journey. We operate nearly 100 critical illness recovery hospitals, specializing in medically complex cases. Our 25-inpatient rehabilitation hospitals offer targeted therapeutic services under the direction of a physician specializing in physical medicine. At nearly 1,500 outpatient centers, we offer physical and occupational therapy, as well as occupational medicine. Our outpatient team also provides physical therapy and athletic training to approximately 300 high schools, colleges and professional sports teams.

About Select Specialty Hospital Erie & Augusta

Our mission at Select Specialty Hospitals is to provide the highest quality health care and cost effective outcomes by providing specialty inpatient acute care services to those we serve while providing a positive and fulfilling work environment for the staff.

Core Values

We deliver superior quality in all that we do. At Select Specialty Hospitals, we set high standards of performance for ourselves and for others. We provide superior services to our patients. We continually strive to uphold and improve our reputation for excellence.

We treat others, as we would like to be treated. At Select Specialty Hospitals, we treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications.

We are results-oriented and achieve our objectives. At Select Specialty Hospitals, we are focused and decisive in achieving our mission and aiding our patient’s to achieve their goals. We accept responsibility for our decisions and actions. We are accountable for using our time, talents, and resources effectively for the best outcomes of our patients.

We are team players. At Select Specialty Hospitals, we work together to achieve our objectives. We do our share of the work compassionately and with superior quality. We share a common goal; the betterment of our patient’s lives. We give honest feedback and accept constructive criticism. We confront difficulties directly and maintain positive working relationships.

We are resourceful in overcoming obstacles. At Select Specialty Hospitals, we pride ourselves on finding creative solutions to meet challenges we encounter. We are open to change and handle pressure with poise. We are flexible, adaptable, and able to learn from our experiences.


- 15 -
May
2019

Speakers and Location announced for the “Good to Best Roadshow!” No Comments

Good to Best Roadshow

For the past decade, DM&A have hosted the annual Good to Best Conference. However, this year they are coming to you and taking Good to Best on the Road!

DM&A is proud to present a collection of celebrated industry experts to provide the latest in food service trends and education. Do not miss your unique opportunity to learn and exchange ideas with like-minded professionals!

Good to Best

Delegate North America are excited to be attending the New Jersey Roadshow, being held at the Holiday Inn Hasbrouck Heights-Meadowlands, 283 Route 17 South, Hasbrouck Heights, New Jersey 07604, where we will be showcasing the Stella Solution.

The mission of Good to Best is to provide healthcare food service and environmental services executives, operators and their teams with vital information, skills and tools needed to be successful in all areas. This educational conference provides leadership training, professional development, and the latest industry updates.

Registration is now open. Take advantage of the limited-time early bird pricing ($ 69). Register here.

Please click here to make your hotel reservations.

Look forward to seeing you all there.

Stella – Powered by Delegate