Category Archives: News

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Oct
2020

Comments off Simplified Production Planning with Predictive Values in Patient Service

Using Data from Existing Recipe Productions In most commercial kitchens head chefs will regularly create Menu Plans well in advance to ensure efficient operation planning. Predicting the required quantities of meals and ingredients is always a challenging task, especially when it comes to ordering the required materials. The actual plan quantities will normally only be available a few days before production. This means that the better part of early planning is experience- based. However, especially Central Production Units need to start meal production well in advance. Therefore, the corresponding ingredients have to be ordered with the vendors weeks in advance as well. With our “Calculated Predictive Plan...
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Oct
2020

Comments off Review Construction & operation of canteen kitchens 2020

Event in Munich Our first event, after the corona-related restrictions, led us to Munich for the congress "Bau & Betrieb von Großküchen und moderner Betriebsgastronomie" that means translated "Construction & Operation of Large Kitchens and Modern Company Catering", which took place on 15th & 16th September. The event, which was postponed from May by the Management Forum Starnberg and the industry trade journal GV-Manager, took place in the halls of the Hilton Munich Airport Hotel. As usual, both days were full of interesting topics concerning canteen kitchens, followed by a panel discussion on "The new role of company catering". Our customer GO Gaststättenbetriebs GmbH, together with our partner...
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Oct
2020

Comments off Trinity Health Go-Live Success in the Mid-Atlantic Area!

News from Delegate North America Delegate North America are very happy to announce the twelth & thirteenth successful go-live with Trinity Health. These two facilities are part of the Trinity Health of Mid-Atlantic region. They went live with the Delegate Patients Service web application on Wednesday August 26th 2020 (St Francis Healthcare) in Wilmington, Delaware & Wednesday September 2nd 2020 (St Mary Health Main Campus) in Langhorne, PA. The team at St Francis Healthcare have a bedside program for patient meal service that will deliver between 90 – 120 trays at each meal period. The foodservice staff are equipped with a wireless tablet device for entering patient meal orders at the bedside.. This new...
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Sep
2020

Comments off Registration of Participants in Mobile Inventory

News from Release 15.00 This new feature improves traceability as it is now possible to register which participants were involved in the stocktaking process in Mobile Inventory. It provides an overview on who worked with the mobile recording device at what point in time. If this feature is activated, each participant must enter their name and provide their signature via the new button before the Inventory is exported. The names and signatures which were collected in this way can then be printed on the Inventory Preview in the Web Client so that at a later point in time, it will be possible to find out who was involved in an Inventory count in the past. Another advantage is that the signatures of the participants...
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Sep
2020

Comments off Smart Storage Room Usage through optimized Price Quote Calculation

News from Version 15.00 The usage of storage room is one of the most common challenges in daily business. No matter how many store rooms, no matter how spacious they may be, they’re just always too small. The biggest loss of storage space is often due to the fact that overly large quantities or bulk packages are stored. However, why buy 100 kilos of flour when only 30 are needed? A speedy and optimized inventory turnover ratio also has the advantage that it involves lower capital commitment. With our new Calculation Method, the Price Quotes for the goods you order will be suggested based on the lowest total price for the requested quantity. This feature’s main options include settings for: - Default Price...
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Sep
2020

Comments off New Filter Option to only show Meal Orders affected by Diet Change

News from Version 15.00 The newly implemented feature helps you to filter the Patient Meal Orders by those affected by diet changes (displayed via a blue dot indicator in “Service Unit Ordering” and “Room Service Rounding” overviews) in the Meal Ordering modules. In day-to-day business, a Patient´s diet can change after their Meal Order is placed. Now the new filter option “Only Meal Orders Affected by Diet Change” is available to provide your staff with an instant overview on where diet changes occurred and may need to be followed up: When the filter is activated, the users will see at a glance what meal orders need to be corrected before the tray cards, labels or room service tickets will...
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Sep
2020

Comments off Vendor Rating and B2B Objective Record for Mobile Solution

News from Release 15.00 To simplify the process of receiving, a Vendor Rating and a B2B Objection Record has now been implemented for Mobile Solution. In the past it was not possible to track deliveries with faults or imperfections of Items. To notify the vendor in writing about the deficiency the receiving procedure had be finished on the Mobile Application and an Objection Record with an explanatory statement had to be created in WebClient. With this new feature it is now possible during the Receiving process to create an explanatory statement and select a picture or take a picture as well in the Mobile Solution App. As soon as the Receiving process is finished, the Delivery Note with the created Objective...
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Aug
2020

Comments off Justification for missing Meal Orders

News from Release 15.00 There can be various reasons why a Meal Order for a certain Patient is missing in the “Patient Meal Ordering” module. On the one hand, it is possible that the Food Service staff did not take Meal Orders on the Patient’s Station yet. On the other hand, it is possible that Meal Orders were taken already, but the individual Patient was not present because of medical treatment or other reasons. In any case, the Food Service staff needs to decide whether it makes sense to visit the Station again to take the Patient’s Meal Order or if it is better to place an automatic Meal Order for the Patient. In order to facilitate this decision, it is now possible to select a Reason Code which...
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Aug
2020

Comments off New Requirement Module

News from Release 15.00 In the most recent Version of Delegate Web Client, an entirely new Requirements module has been implemented. The old module in previous versions only included Requirements arising from Menu Planning. However, the necessity to procure goods externally (via Purchase Order) or internally (via Issue Request) can also arise from other processes like Sales or Production. Therefore, the new module now offers options to handle Requirements from these sources: - Menu Planning - Central Production / Production Planning - Issue Requests / Transfers - Sales Order Processing The new functionality enables you to sum up requirements from different sources and sort them by Delivery Date or Item, to...
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Aug
2020

Comments off Important changes in the management of the Delegate Group

Dear customers, Dear business partners, After twelve years of successful cooperation, the Delegate Group and Martin Knopp have decided to go their separate ways. As Managing Director and, since 2016, CEO of the Delegate Group, Martin Knopp has shaped the company in recent years and contributed significantly to its excellent development. It is planned that he will continue to be available as a consultant for a limited period of time in order to support a smooth handover and seamless continuation of the ongoing projects. The operational management as CEO of the Delegate Group will be assumed by Mr. Thomas Frank, who, as one of the founders of Delegate, has also been continuously active in the Board of Directors and...